At Deepak Tea, customer satisfaction is important to us. If your order isn’t right, we’ll work with you to resolve it quickly and professionally.
Return Eligibility
• Return requests must be made within 7 calendar days of delivery.
• Items must be 800 grams or more and returned in their original packaging.
• A valid proof of purchase is required
Return Process
To initiate a return, please email returns@deepaktea.com with your order number and reason for return. We will provide return instructions if your request is eligible.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned product. Shipping is always free; there are no charges for delivery or returns.
Terms & Conditions
Welcome to the Deepak Tea website. By accessing or using this website, you agree to the following terms and conditions.
General Use
This website is operated by Deepak Tea. All content—including text, images, and product listings—is the intellectual property of Deepak Tea and may not be reused without prior written consent.
Orders & Pricing
• All orders are subject to product availability.
• We reserve the right to cancel or refuse any order.
• Pricing is listed in INR and may change without prior notice.
Accuracy of Information
While we make every effort to provide accurate details, occasional errors may occur. We reserve the right to correct any inaccuracies.
Limitation of Liability
Deepak Tea is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bhuj.
For questions, contact us at: legal@deepaktea.com